Part 1
Part 2
Part 3
Part 5
Market Analysis and Insights: Global and United States Customer Service BPO Market This report focuses on global and United States Customer Service BPO market, also covers the segmentation data of other regions in regional level and county level.
Due to the COVID-19 pandemic, the global Customer Service BPO market size is estimated to be worth US$ million in 2022 and is forecast to a readjusted size of US$ million by 2028 with a CAGR of % during the forecast period 2022-2028. Fully considering the economic change by this health crisis, by Type, Onshore Outsourcing accounting for % of the Customer Service BPO global market in 2021, is projected to value US$ million by 2028, growing at a revised % CAGR from 2022 to 2028. While by Application, Financial was the leading segment, accounting for over percent market share in 2021, and altered to an % CAGR throughout this forecast period. In China market, key players of customer service BPO include Majorel, HL95, Transcosmos China, Shandong Taiying Technology Co., Ltd., Beijing 95teleweb Information Ltd,corp, etc. Global top five manufacturers hold a share over 15%. And in terms of application, the largest application is financial, with a share over 46%, followed by internet and e-commerce. Global Customer Service BPO Scope and Market Size Customer Service BPO market is segmented by region (country), players, by Type and by Application. Players, stakeholders, and other participants in the global Customer Service BPO market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type and by Application for the period 2017-2028. For United States market, this report focuses on the Customer Service BPO market size by players, by Type and by Application, for the period 2017-2028. The key players include the global and local players, which play important roles in United States. Segment by Type Onshore Outsourcing Offshore Outsourcing Segment by Application Financial Government and Public Services Internet and E-commerce Retail and Logistics Services 3C Electronic Automotive Others By Region North America United States Canada Europe Germany France U.K. Italy Russia Asia-Pacific China Japan South Korea India Australia China Taiwan Indonesia Thailand Malaysia Latin America Mexico Brazil Argentina Middle East & Africa Turkey Saudi Arabia UAE By Company Majorel HL95 Transcosmos China Shandong Taiying Technology Co., Ltd. Beijing 95teleweb Information Ltd,corp Beijing Ronglianyitong Information & Technology Co., Ltd. Menggucrm North King Technology Co., Ltd. Sykes Huatangjt Sunke 800Teleservices Renruihr Commchina Vxichina Samton Teleperformance China
1 Study Coverage
1.1 Customer Service BPO Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Introduction
1.2 Global Customer Service BPO Outlook 2017 VS 2022 VS 2028
1.2.1 Global Customer Service BPO Market Size for the Year 2017-2028
1.2.2 Global Customer Service BPO Market Size for the Year 2017-2028
1.3 Customer Service BPO Market Size, United States VS Global, 2017 VS 2022 VS 2028
1.3.1 The Market Share of United States Customer Service BPO in Global, 2017 VS 2022 VS 2028
1.3.2 The Growth Rate of Customer Service BPO Market Size, United States VS Global, 2017 VS 2022 VS 2028
1.4 Customer Service BPO Market Dynamics
1.4.1 Customer Service BPO Industry Trends
1.4.2 Customer Service BPO Market Drivers
1.4.3 Customer Service BPO Market Challenges
1.4.4 Customer Service BPO Market Restraints
1.5 Study Objectives
1.6 Years Considered
2 Customer Service BPO by Type
2.1 Customer Service BPO Market Segment by Type
2.1.1 Onshore Outsourcing
2.1.2 Offshore Outsourcing
2.2 Global Customer Service BPO Market Size by Type (2017, 2022 & 2028)
2.3 Global Customer Service BPO Market Size by Type (2017-2028)
2.4 United States Customer Service BPO Market Size by Type (2017, 2022 & 2028)
2.5 United States Customer Service BPO Market Size by Type (2017-2028)
3 Customer Service BPO by Application
3.1 Customer Service BPO Market Segment by Application
3.1.1 Financial
3.1.2 Government and Public Services
3.1.3 Internet and E-commerce
3.1.4 Retail and Logistics Services
3.1.5 3C Electronic
3.1.6 Automotive
3.1.7 Others
3.2 Global Customer Service BPO Market Size by Application (2017, 2022 & 2028)
3.3 Global Customer Service BPO Market Size by Application (2017-2028)
3.4 United States Customer Service BPO Market Size by Application (2017, 2022 & 2028)
3.5 United States Customer Service BPO Market Size by Application (2017-2028)
4 Global Customer Service BPO Competitor Landscape by Company
4.1 Global Customer Service BPO Market Size by Company
4.1.1 Top Global Customer Service BPO Companies Ranked by Revenue (2021)
4.1.2 Global Customer Service BPO Revenue by Player (2017-2022)
4.2 Global Customer Service BPO Concentration Ratio (CR)
4.2.1 Customer Service BPO Market Concentration Ratio (CR) (2017-2022)
4.2.2 Global Top 5 and Top 10 Largest Companies of Customer Service BPO in 2021
4.2.3 Global Customer Service BPO Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
4.3 Global Customer Service BPO Headquarters, Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Type
4.3.1 Global Customer Service BPO Headquarters and Area Served
4.3.2 Global Customer Service BPO Companies Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Type
4.3.3 Date of International Companies Enter into Customer Service BPO Market
4.4 Companies Mergers & Acquisitions, Expansion Plans
4.5 United States Customer Service BPO Market Size by Company
4.5.1 Top Customer Service BPO Players in United States, Ranked by Revenue (2021)
4.5.2 United States Customer Service BPO Revenue by Players (2020, 2021 & 2022)
5 Global Customer Service BPO Market Size by Region
5.1 Global Customer Service BPO Market Size by Region: 2017 VS 2022 VS 2028
5.2 Global Customer Service BPO Market Size by Region (2017-2028)
5.2.1 Global Customer Service BPO Market Size by Region: 2017-2022
5.2.2 Global Customer Service BPO Market Size by Region (2023-2028)
6 Segment in Region Level & Country Level
6.1 North America
6.1.1 North America Customer Service BPO Market Size YoY Growth 2017-2028
6.1.2 North America Customer Service BPO Market Facts & Figures by Country (2017, 2022 & 2028)
6.1.3 United States
6.1.4 Canada
6.2 Asia-Pacific
6.2.1 Asia-Pacific Customer Service BPO Market Size YoY Growth 2017-2028
6.2.2 Asia-Pacific Customer Service BPO Market Facts & Figures by Region (2017, 2022 & 2028)
6.2.3 China
6.2.4 Japan
6.2.5 South Korea
6.2.6 India
6.2.7 Australia
6.2.8 China Taiwan
6.2.9 Indonesia
6.2.10 Thailand
6.2.11 Malaysia
6.3 Europe
6.3.1 Europe Customer Service BPO Market Size YoY Growth 2017-2028
6.3.2 Europe Customer Service BPO Market Facts & Figures by Country (2017, 2022 & 2028)
6.3.3 Germany
6.3.4 France
6.3.5 U.K.
6.3.6 Italy
6.3.7 Russia
6.4 Latin America
6.4.1 Latin America Customer Service BPO Market Size YoY Growth 2017-2028
6.4.2 Latin America Customer Service BPO Market Facts & Figures by Country (2017, 2022 & 2028)
6.4.3 Mexico
6.4.4 Brazil
6.4.5 Argentina
6.5 Middle East and Africa
6.5.1 Middle East and Africa Customer Service BPO Market Size YoY Growth 2017-2028
6.5.2 Middle East and Africa Customer Service BPO Market Facts & Figures by Country (2017, 2022 & 2028)
6.5.3 Turkey
6.5.4 Saudi Arabia
6.5.5 UAE
7 Company Profiles
7.1 Majorel
7.1.1 Majorel Company Details
7.1.2 Majorel Business Overview
7.1.3 Majorel Customer Service BPO Introduction
7.1.4 Majorel Revenue in Customer Service BPO Business (2017-2022)
7.1.5 Majorel Recent Development
7.2 HL95
7.2.1 HL95 Company Details
7.2.2 HL95 Business Overview
7.2.3 HL95 Customer Service BPO Introduction
7.2.4 HL95 Revenue in Customer Service BPO Business (2017-2022)
7.2.5 HL95 Recent Development
7.3 Transcosmos China
7.3.1 Transcosmos China Company Details
7.3.2 Transcosmos China Business Overview
7.3.3 Transcosmos China Customer Service BPO Introduction
7.3.4 Transcosmos China Revenue in Customer Service BPO Business (2017-2022)
7.3.5 Transcosmos China Recent Development
7.4 Shandong Taiying Technology Co., Ltd.
7.4.1 Shandong Taiying Technology Co., Ltd. Company Details
7.4.2 Shandong Taiying Technology Co., Ltd. Business Overview
7.4.3 Shandong Taiying Technology Co., Ltd. Customer Service BPO Introduction
7.4.4 Shandong Taiying Technology Co., Ltd. Revenue in Customer Service BPO Business (2017-2022)
7.4.5 Shandong Taiying Technology Co., Ltd. Recent Development
7.5 Beijing 95teleweb Information Ltd,corp
7.5.1 Beijing 95teleweb Information Ltd,corp Company Details
7.5.2 Beijing 95teleweb Information Ltd,corp Business Overview
7.5.3 Beijing 95teleweb Information Ltd,corp Customer Service BPO Introduction
7.5.4 Beijing 95teleweb Information Ltd,corp Revenue in Customer Service BPO Business (2017-2022)
7.5.5 Beijing 95teleweb Information Ltd,corp Recent Development
7.6 Beijing Ronglianyitong Information & Technology Co., Ltd.
7.6.1 Beijing Ronglianyitong Information & Technology Co., Ltd. Company Details
7.6.2 Beijing Ronglianyitong Information & Technology Co., Ltd. Business Overview
7.6.3 Beijing Ronglianyitong Information & Technology Co., Ltd. Customer Service BPO Introduction
7.6.4 Beijing Ronglianyitong Information & Technology Co., Ltd. Revenue in Customer Service BPO Business (2017-2022)
7.6.5 Beijing Ronglianyitong Information & Technology Co., Ltd. Recent Development
7.7 Menggucrm
7.7.1 Menggucrm Company Details
7.7.2 Menggucrm Business Overview
7.7.3 Menggucrm Customer Service BPO Introduction
7.7.4 Menggucrm Revenue in Customer Service BPO Business (2017-2022)
7.7.5 Menggucrm Recent Development
7.8 North King Technology Co., Ltd.
7.8.1 North King Technology Co., Ltd. Company Details
7.8.2 North King Technology Co., Ltd. Business Overview
7.8.3 North King Technology Co., Ltd. Customer Service BPO Introduction
7.8.4 North King Technology Co., Ltd. Revenue in Customer Service BPO Business (2017-2022)
7.8.5 North King Technology Co., Ltd. Recent Development
7.9 Sykes
7.9.1 Sykes Company Details
7.9.2 Sykes Business Overview
7.9.3 Sykes Customer Service BPO Introduction
7.9.4 Sykes Revenue in Customer Service BPO Business (2017-2022)
7.9.5 Sykes Recent Development
7.10 Huatangjt
7.10.1 Huatangjt Company Details
7.10.2 Huatangjt Business Overview
7.10.3 Huatangjt Customer Service BPO Introduction
7.10.4 Huatangjt Revenue in Customer Service BPO Business (2017-2022)
7.10.5 Huatangjt Recent Development
7.11 Sunke
7.11.1 Sunke Company Details
7.11.2 Sunke Business Overview
7.11.3 Sunke Customer Service BPO Introduction
7.11.4 Sunke Revenue in Customer Service BPO Business (2017-2022)
7.11.5 Sunke Recent Development
7.12 800Teleservices
7.12.1 800Teleservices Company Details
7.12.2 800Teleservices Business Overview
7.12.3 800Teleservices Customer Service BPO Introduction
7.12.4 800Teleservices Revenue in Customer Service BPO Business (2017-2022)
7.12.5 800Teleservices Recent Development
7.13 Renruihr
7.13.1 Renruihr Company Details
7.13.2 Renruihr Business Overview
7.13.3 Renruihr Customer Service BPO Introduction
7.13.4 Renruihr Revenue in Customer Service BPO Business (2017-2022)
7.13.5 Renruihr Recent Development
7.14 Commchina
7.14.1 Commchina Company Details
7.14.2 Commchina Business Overview
7.14.3 Commchina Customer Service BPO Introduction
7.14.4 Commchina Revenue in Customer Service BPO Business (2017-2022)
7.14.5 Commchina Recent Development
7.15 Vxichina
7.15.1 Vxichina Company Details
7.15.2 Vxichina Business Overview
7.15.3 Vxichina Customer Service BPO Introduction
7.15.4 Vxichina Revenue in Customer Service BPO Business (2017-2022)
7.15.5 Vxichina Recent Development
7.16 Samton
7.16.1 Samton Company Details
7.16.2 Samton Business Overview
7.16.3 Samton Customer Service BPO Introduction
7.16.4 Samton Revenue in Customer Service BPO Business (2017-2022)
7.16.5 Samton Recent Development
7.17 Teleperformance China
7.17.1 Teleperformance China Company Details
7.17.2 Teleperformance China Business Overview
7.17.3 Teleperformance China Customer Service BPO Introduction
7.17.4 Teleperformance China Revenue in Customer Service BPO Business (2017-2022)
7.17.5 Teleperformance China Recent Development
8 Research Findings and Conclusion
9 Appendix
9.1 Research Methodology
9.1.1 Methodology/Research Approach
9.1.2 Data Source
9.2 Author Details
9.3 Disclaimer
List of Tables Table 1. Customer Service BPO Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028) Table 2. Customer Service BPO Market Trends Table 3. Customer Service BPO Market Drivers Table 4. Customer Service BPO Market Challenges Table 5. Customer Service BPO Market Restraints Table 6. Global Customer Service BPO Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 7. United States Customer Service BPO Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million) Table 8. Global Customer Service BPO Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 9. United States Customer Service BPO Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million) Table 10. Top Customer Service BPO Companies in Global Market, Ranking by Revenue (2021) Table 11. Global Customer Service BPO Revenue by Player, (US$ Million), 2017-2022 Table 12. Global Customer Service BPO Revenue Share by Player, 2017-2022 Table 13. Global Customer Service BPO Companies Market Concentration Ratio (CR5 and HHI) Table 14. Global Customer Service BPO by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Service BPO as of 2021) Table 15. Top Players of Customer Service BPO in Global Market, Headquarters and Area Served Table 16. Companies Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Type Table 17. Date of International Companies Enter into Customer Service BPO Market Table 18. Companies Mergers & Acquisitions, Expansion Plans Table 19. Top Customer Service BPO Players in United States Market, Ranking by Revenue (2021) Table 20. United States Customer Service BPO Revenue by Players, (US$ Million), 2020, 2021 & 2022 Table 21. United States Customer Service BPO Revenue Share by Players, 2020, 2021 & 2022 Table 22. Global Customer Service BPO Market Size by Region (US$ Million): 2017 VS 2022 VS 2028 Table 23. Global Customer Service BPO Market Size by Region (2017-2022) & (US$ Million) Table 24. Global Customer Service BPO Market Size Forecast by Region (2023-2028) & (US$ Million) Table 25. North America Customer Service BPO Sales in Value by Country (2017-2028) & (US$ Million) Table 26. Asia Pacific Customer Service BPO Sales in Value by Region (2017-2028) & (US$ Million) Table 27. Europe Customer Service BPO Sales in Value by Country (2017-2028) & (US$ Million) Table 28. Latin Americaa Customer Service BPO Sales in Value by Country (2017-2028) & (US$ Million) Table 29. Middle East and Africa Customer Service BPO Sales in Value by Country (2017-2028) & (US$ Million) Table 30. Majorel Company Details Table 31. Majorel Business Overview Table 32. Majorel Customer Service BPO Product Table 33. Majorel Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 34. Majorel Recent Development Table 35. HL95 Company Details Table 36. HL95 Business Overview Table 37. HL95 Customer Service BPO Product Table 38. HL95 Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 39. HL95 Recent Development Table 40. Transcosmos China Company Details Table 41. Transcosmos China Business Overview Table 42. Transcosmos China Customer Service BPO Product Table 43. Transcosmos China Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 44. Transcosmos China Recent Development Table 45. Shandong Taiying Technology Co., Ltd. Company Details Table 46. Shandong Taiying Technology Co., Ltd. Business Overview Table 47. Shandong Taiying Technology Co., Ltd. Customer Service BPO Product Table 48. Shandong Taiying Technology Co., Ltd. Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 49. Shandong Taiying Technology Co., Ltd. Recent Development Table 50. Beijing 95teleweb Information Ltd,corp Company Details Table 51. Beijing 95teleweb Information Ltd,corp Business Overview Table 52. Beijing 95teleweb Information Ltd,corp Customer Service BPO Product Table 53. Beijing 95teleweb Information Ltd,corp Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 54. Beijing 95teleweb Information Ltd,corp Recent Development Table 55. Beijing Ronglianyitong Information & Technology Co., Ltd. Company Details Table 56. Beijing Ronglianyitong Information & Technology Co., Ltd. Business Overview Table 57. Beijing Ronglianyitong Information & Technology Co., Ltd. Customer Service BPO Product Table 58. Beijing Ronglianyitong Information & Technology Co., Ltd. Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 59. Beijing Ronglianyitong Information & Technology Co., Ltd. Recent Development Table 60. Menggucrm Company Details Table 61. Menggucrm Business Overview Table 62. Menggucrm Customer Service BPO Product Table 63. Menggucrm Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 64. Menggucrm Recent Development Table 65. North King Technology Co., Ltd. Company Details Table 66. North King Technology Co., Ltd. Business Overview Table 67. North King Technology Co., Ltd. Customer Service BPO Product Table 68. North King Technology Co., Ltd. Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 69. North King Technology Co., Ltd. Recent Development Table 70. Sykes Company Details Table 71. Sykes Business Overview Table 72. Sykes Customer Service BPO Product Table 73. Sykes Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 74. Sykes Recent Development Table 75. Huatangjt Company Details Table 76. Huatangjt Business Overview Table 77. Huatangjt Customer Service BPO Product Table 78. Huatangjt Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 79. Huatangjt Recent Development Table 80. Sunke Company Details Table 81. Sunke Business Overview Table 82. Sunke Customer Service BPO Product Table 83. Sunke Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 84. Sunke Recent Development Table 85. 800Teleservices Company Details Table 86. 800Teleservices Business Overview Table 87. 800Teleservices Customer Service BPO Product Table 88. 800Teleservices Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 89. 800Teleservices Recent Development Table 90. Renruihr Company Details Table 91. Renruihr Business Overview Table 92. Renruihr Customer Service BPO Product Table 93. Renruihr Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 94. Renruihr Recent Development Table 95. Commchina Company Details Table 96. Commchina Business Overview Table 97. Commchina Customer Service BPO Product Table 98. Commchina Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 99. Commchina Recent Development Table 100. Vxichina Company Details Table 101. Vxichina Business Overview Table 102. Vxichina Customer Service BPO Product Table 103. Vxichina Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 104. Vxichina Recent Development Table 105. Samton Company Details Table 106. Samton Business Overview Table 107. Samton Customer Service BPO Product Table 108. Samton Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 109. Samton Recent Development Table 110. Teleperformance China Company Details Table 111. Teleperformance China Business Overview Table 112. Teleperformance China Customer Service BPO Product Table 113. Teleperformance China Revenue in Customer Service BPO Business (2017-2022) & (US$ Million) Table 114. Teleperformance China Recent Development Table 115. Research Programs/Design for This Report Table 116. Key Data Information from Secondary Sources Table 117. Key Data Information from Primary Sources List of Figures Figure 1. Customer Service BPO Product Picture Figure 2. Global Customer Service BPO Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 3. Global Customer Service BPO Market Size 2017-2028 (US$ Million) Figure 4. United States Customer Service BPO Market Size, (US$ Million), 2017 VS 2022 VS 2028 Figure 5. United States Customer Service BPO Market Size 2017-2028 (US$ Million) Figure 6. United States Customer Service BPO Market Share in Global 2017-2028 Figure 7. Customer Service BPO Report Years Considered Figure 8. Product Picture of Onshore Outsourcing Figure 9. Product Picture of Offshore Outsourcing Figure 10. Global Customer Service BPO Market Share by Type in 2022 & 2028 Figure 11. Global Customer Service BPO Market Size by Type (2017-2028) & (US$ Million) Figure 12. Global Customer Service BPO Market Share by Type (2017-2028) Figure 13. United States Customer Service BPO Market Share by Type in 2022 & 2028 Figure 14. United States Customer Service BPO Market Size by Type (2017-2028) & (US$ Million) Figure 15. United States Customer Service BPO Market Share by Type (2017-2028) Figure 16. Product Picture of Financial Figure 17. Product Picture of Government and Public Services Figure 18. Product Picture of Internet and E-commerce Figure 19. Product Picture of Retail and Logistics Services Figure 20. Product Picture of 3C Electronic Figure 21. Product Picture of Automotive Figure 22. Product Picture of Others Figure 23. Global Customer Service BPO Market Share by Application in 2022 & 2028 Figure 24. Global Customer Service BPO Market Size by Application (2017-2028) & (US$ Million) Figure 25. Global Customer Service BPO Market Share by Application (2017-2028) Figure 26. United States Customer Service BPO Market Share by Application in 2022 & 2028 Figure 27. United States Customer Service BPO Market Size by Application (2017-2028) & (US$ Million) Figure 28. United States Customer Service BPO Market Share by Application (2017-2028) Figure 29. North America Customer Service BPO Market Size Growth Rate 2017-2028 (US$ Million) Figure 30. United States Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 31. Canada Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 32. Europe Customer Service BPO Market Size Growth Rate 2017-2028 (US$ Million) Figure 33. Germany Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 34. France Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 35. U.K. Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 36. Italy Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 37. Russia Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 38. Asia-Pacific Customer Service BPO Market Size Growth Rate 2017-2028 (US$ Million) Figure 39. China Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 40. Japan Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 41. South Korea Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 42. India Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 43. Australia Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 44. China Taiwan Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 45. Indonesia Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 46. Thailand Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 47. Malaysia Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 48. Latin America Customer Service BPO Market Size Growth Rate 2017-2028 (US$ Million) Figure 49. Mexico Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 50. Brazil Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 51. Argentina Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 52. Middle East & Africa Customer Service BPO Market Size Growth Rate 2017-2028 (US$ Million) Figure 53. Turkey Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 54. Saudi Arabia Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 55. UAE Customer Service BPO Market Size Growth Rate (2017-2028) & (US$ Million) Figure 56. Majorel Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 57. HL95 Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 58. Transcosmos China Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 59. Shandong Taiying Technology Co., Ltd. Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 60. Beijing 95teleweb Information Ltd,corp Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 61. Beijing Ronglianyitong Information & Technology Co., Ltd. Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 62. Menggucrm Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 63. North King Technology Co., Ltd. Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 64. Sykes Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 65. Huatangjt Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 66. Sunke Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 67. 800Teleservices Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 68. Renruihr Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 69. Commchina Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 70. Vxichina Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 71. Samton Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 72. Teleperformance China Revenue Growth Rate in Customer Service BPO Business (2017-2022) Figure 73. Bottom-up and Top-down Approaches for This Report Figure 74. Data Triangulation Figure 75. Key Executives Interviewed
Market Analysis and Insights: Global and United States Customer Service BPO Market This report focuses on global and United States Customer Service BPO market, also covers the segmentation data of other regions in regional level and county level.
Due to the COVID-19 pandemic, the global Customer Service BPO market size is estimated to be worth US$ million in 2022 and is forecast to a readjusted size of US$ million by 2028 with a CAGR of % during the forecast period 2022-2028. Fully considering the economic change by this health crisis, by Type, Onshore Outsourcing accounting for % of the Customer Service BPO global market in 2021, is projected to value US$ million by 2028, growing at a revised % CAGR from 2022 to 2028. While by Application, Financial was the leading segment, accounting for over percent market share in 2021, and altered to an % CAGR throughout this forecast period. In China market, key players of customer service BPO include Majorel, HL95, Transcosmos China, Shandong Taiying Technology Co., Ltd., Beijing 95teleweb Information Ltd,corp, etc. Global top five manufacturers hold a share over 15%. And in terms of application, the largest application is financial, with a share over 46%, followed by internet and e-commerce. Global Customer Service BPO Scope and Market Size Customer Service BPO market is segmented by region (country), players, by Type and by Application. Players, stakeholders, and other participants in the global Customer Service BPO market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by region (country), by Type and by Application for the period 2017-2028. For United States market, this report focuses on the Customer Service BPO market size by players, by Type and by Application, for the period 2017-2028. The key players include the global and local players, which play important roles in United States. Segment by Type Onshore Outsourcing Offshore Outsourcing Segment by Application Financial Government and Public Services Internet and E-commerce Retail and Logistics Services 3C Electronic Automotive Others By Region North America United States Canada Europe Germany France U.K. Italy Russia Asia-Pacific China Japan South Korea India Australia China Taiwan Indonesia Thailand Malaysia Latin America Mexico Brazil Argentina Middle East & Africa Turkey Saudi Arabia UAE By Company Majorel HL95 Transcosmos China Shandong Taiying Technology Co., Ltd. Beijing 95teleweb Information Ltd,corp Beijing Ronglianyitong Information & Technology Co., Ltd. Menggucrm North King Technology Co., Ltd. Sykes Huatangjt Sunke 800Teleservices Renruihr Commchina Vxichina Samton Teleperformance China
USD 4350.00
USD 6525.00
USD 8700.00
Add to Cart
Buy Now
A comprehensive and in-depth analysis of current industry data on markets, competitors and suppliers.
In-depth research on key industry players and analysis of production and sales operations.
Objective forecasts of future trends in the industry.
Competition
Key players, new entrants,acquisitions, mergers and expansions,development trends and challenges.
Industry Analysis
Rawmaterial, application, product type, demand,supply,downstream, supply chain etc.
Market Size
Capacity, production, sales, revenue, price, cost etc.
Customized Information
We can offer customized survey and information to meet ourclient's need.
Fastest report delivery service
More than 17 years of vast experience
Operation for 24 * 7 & 365 days
In-depth and comprehensive analysis
Professional and timely after-sales service
Owns large database
A comprehensive and in-depth analysis of current industry data on markets, competitors and suppliers.
In-depth research on key industry players and analysis of production and sales operations.
Objective forecasts of future trends in the industry.
Competition
Key players, new entrants,acquisitions, mergers and expansions,development trends and challenges.
Industry Analysis
Rawmaterial, application, product type, demand,supply,downstream, supply chain etc.
Market Size
Capacity, production, sales, revenue, price, cost etc.
Customized Information
We can offer customized survey and information to meet ourclient's need.
Fastest report delivery service
More than 17 years of vast experience
Operation for 24 * 7 & 365 days
In-depth and comprehensive analysis
Professional and timely after-sales service
Owns large database
Add to Cart
Buy Now